Thursday, November 3, 2011

Holland America’s Oosterdam Delayed by Medical Evacuation

The current cruise of Holland America Line’s Oosterdam will arrive in San Diego a day late due to a medical evacuation of three guests near Hilo, Hawaii. The company said the ship was cruising to San Diego but had to turn around and sail back toward Hilo to rendezvous with U.S. Coast Guard helicopters for the evacuation. As a result, Oosterdam will now arrive in San Diego on Nov. 6 instead of Nov. 5. Guests on the current sailing have been informed of the change. "We are working closely with them to alter travel plans as needed due to the late disembarkation," the company said. The Oosterdam departed San Diego on Oct. 22 on a 14-day Hawaii sailing. Oosterdam’s next sailing to Mexico is now scheduled to depart one day late on Nov. 6. The revised itinerary is day at sea on Monday, scenic cruising on Tuesday, Puerto Vallarta on Wednesday, Cabo San Lucas on Thursday, day at sea on Friday and return to San Diego on Nov. 12. Guests and travel agents impacted by this change are being notified. Embarkation on Nov. 6 will begin at 11:30 a.m. For local guests not flying into San Diego for the Nov. 6 cruise, Holland America is offering $150 onboard credit for the first and second guests in each stateroom, as well as a $75 credit for the third and fourth stateroom guests. For guests who are flying into San Diego and can change their flights to arrive on Sunday, Holland America will reimburse air change fees up to $100 per person and also will provide a $150-per-person onboard credit. For guests who cannot change their flights and are arriving on Saturday, Holland America has arranged for a limited number of complimentary hotel rooms in San Diego as well as complimentary shuttle service to the pier on Sunday morning from the hotel. They will also receive a $75-per-person onboard credit to help offset shoreside meal expenses on Saturday and Sunday morning. Each guest on the Nov. 6 sailing also will receive a future cruise credit equal to 25 percent of the base cruise fare paid for the sailing
 
 
 

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